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"Thank you for helping me set
up my HSA plan.
I was previously covered with a
Blue Cross Blue Shield group
policy, but had just left my
place of employment to start my
own business. After
speaking with many local agents,
and calling some insurance
carriers direct, I called you to
get one last set of quotes.
You were very knowledgeable, and
were able to answer questions
that no one else was able to,
not even the sales reps at the
Golden Rule home office.
I asked you to find the lowest
priced HSA plan available to me
in Surprise, Arizona. The
plan you quoted me was priced
about $50 less than a plan I was
considering from Golden Rule.
When I told you about that quote
that I had already received, I
was surprised that you suggested
I take that plan over the less
expensive plan you had quoted,
even if I did not buy from you.
You told me that you thought
that the Golden Rule plan would
be a better value because it has
a higher lifetime maximum, the
insurance company has a higher
A.M. Best rating, and the
company has a reputation for
better customer service.
Even though it was going to cost
you the sale, you told me the
truth rather than giving me bad
advice just to make the sale.
I was impressed with your
directness and honesty. I
also like the fact that I can
contact you anytime I need help,
rather than having to deal
directly with the insurance
company.
It was for these reasons that I
decided to get the Blue Cross
Blue Shield plan from you at
MrHealth.
I would add that a decision of
this magnitude deserves the
assistance of an honest and
knowledgeable personal
representative.
Since I've been approved, you
have continued to provide quick
and comprehensive answers to my
questions. All I can say
is Wow! I truly feel that
you went beyond my expectations
in providing this service.
My family and I thank you." |